6999 bat Privacy Policy

1 Introduction and Scope

6999 bat operates an online gaming and sports betting platform for users in Bangladesh. To use our services, some personal information must be provided during the registration process. This policy has been drawn up to ensure that information is managed properly.

This policy applies to the following:

• 6999 bat website and mobile applications (Android APK and iOS versions)
• During registration, login, and account management
• During deposit, withdrawal, and payment processing
• During contact with customer service and live chat
• During participation in promotional activities and the VIP programme

If anyone accesses our platform from outside Bangladesh, this policy applies to them equally. We follow international-standard security technology to protect data.

2 Data Collection

6999 bat collects two types of information: information you provide directly, and technical information collected automatically.

2.1 Information Provided Directly

The information you provide during registration and account management includes:

• Full name and date of birth (for age verification)
• Mobile number (including OTP verification)
• Email address
• Password (stored in encrypted form — never in plain text)
• Payment account details: bKash, Nagad, Rocket, or Upay number (used solely for processing transactions)
• Messages or information provided when contacting customer service

2.2 Automatically Collected Information

When you visit or use our platform, certain technical information is collected automatically:

• IP address and device identifier information
• Browser type and operating system
• Login time, session duration, and activity logs on the platform
• Gaming history, bet amounts, and transaction records
• Referral source (where you came from before reaching our site)

2.3 Information Received from Third Parties

We may receive transaction confirmation information from payment gateways (bKash, Nagad, Rocket, Upay) and identity verification services. This information is used solely to confirm secure transactions.

3 Purpose of Data Use

6999 bat uses collected information for specific and limited purposes. No information is used for excessive or unrelated purposes.

1. Account creation and management: Verifying registration, maintaining account security, and enabling password recovery.
2. Processing financial transactions: Completing deposits and withdrawals securely; the minimum deposit is ৳300 and the minimum withdrawal is ৳500 — your payment information is used to verify and process these amounts.
3. Fraud prevention and security: Detecting suspicious activity, preventing the creation of multiple accounts, and maintaining the overall security of the platform.
4. Providing customer service: Offering 24/7 support via live chat and email, and resolving complaints.
5. Managing bonuses and the VIP programme: Determining welcome bonus eligibility, calculating VIP cashback, and providing promotional benefits.
6. Improving service quality: Analysing user experience to make the platform easier to use and better overall.
7. Meeting legal obligations: Complying with applicable laws and regulatory requirements.

We never sell your information or provide it directly to advertisers. Consent is obtained before sending marketing communications, and you have the option to unsubscribe at any time.

4 Data Storage and Security

6999 bat gives the highest priority to the security of your personal information. We adopt industry-standard technical and administrative measures.

4.1 Technical Security Measures

• SSL encryption: All data transfers on the site are encrypted using SSL technology.
• Password hashing: Your password is never stored in plain text — strong cryptographic hash functions are used.
• Firewall and intrusion detection systems: Unauthorised access is prevented at the network level.
• Regular security audits: The system is periodically tested to identify vulnerabilities.

4.2 Data Retention Period

Information collected while your account is active is retained during that period. Even after an account is closed, financial records and transaction history may be retained for a set period in accordance with legal requirements. Once that period has passed, data is securely deleted or converted to an anonymised form.

4.3 Staff Access

Only authorised staff may access user information, and only as required for specific job functions. All staff are bound by confidentiality agreements and have received data protection training.

5 Sharing Data with Third Parties

6999 bat may share your personal information with selected third parties in limited circumstances. In each case, the purpose of sharing is specific and necessary.

5.1 Payment Service Providers

The necessary transaction information is shared with bKash, Nagad, Rocket, and Upay to complete deposit and withdrawal processes. These service providers follow their own privacy policies and are not permitted to use your information for any other purpose.

5.2 Gaming Software Providers

The technology of gaming studios including Evolution, Pragmatic Play, PG Soft, JILI, and Spribe is used to operate slots, live casino, and sports betting games. Technical data from game sessions may be processed on these providers' servers. This information is used to verify the validity of gameplay.

5.3 Legal Authorities

We are legally obliged to provide necessary information to the relevant authorities when required by court order, a lawful request from a law enforcement agency, or a criminal investigation. Where possible, we will endeavour to notify you in advance before disclosing information in such cases.

5.4 Corporate Restructuring

In the event of a business merger, acquisition, or asset sale, user data may be transferred to the new ownership. Users will be given advance notice before any such change.

6 Cookies and Tracking

The 6999 bat website and app use cookies and similar tracking technologies. These help improve your browsing experience.

6.1 Essential Cookies

These cookies are essential for the core functionality of the site. They are used to maintain login sessions, verify security tokens, and remember language preferences. These cookies cannot be disabled.

6.2 Functional Cookies

Functional cookies are used to remember your preferences (such as currency, language, and game history). These remain active based on your consent.

6.3 Analytical Cookies

Anonymous analytical data is collected to understand which pages users visit most and where issues arise. No individual can be identified from this information.

Cookies can be deleted or blocked from your browser settings. However, disabling certain essential cookies may affect the functionality of the site.

7 User Rights

As a 6999 bat user, you have certain important rights regarding your own information. Contact our support team to exercise these rights.

1. Right to access: You can request to know what information we hold about you and how it is being used. We will provide a written response within a reasonable time.
2. Right to rectification: If your account contains incorrect or outdated information, you can request a correction. Verification of identity may be required for changes to important details such as name or mobile number.
3. Right to erasure: You can request to close your account if you wish. However, financial transaction records will be retained for a set period due to legal obligations.
4. Right to object to processing: You can stop receiving marketing communications or object to certain types of data processing.
5. Right to data portability: You can request that your account data be provided in a structured, machine-readable format.

To exercise any of the above rights, contact our customer service team via 24/7 live chat. Requests regarding responsible gaming information and setting account limits can also be made through the same channel.

8 Protection of Minors

6999 bat strictly prohibits providing services to anyone under the age of 21. All services on the platform are exclusively for adults aged 21 and above.

Date of birth is collected at registration to verify age. If we find evidence that an account belongs to someone who is genuinely under 21 years of age, that account will be immediately closed and all associated information will be securely deleted.

If a parent suspects their child has used our platform, please contact us immediately — we will act promptly.

9 Policy Changes

6999 bat may revise this privacy policy from time to time. If any significant changes are made to the policy, we will inform you in the following ways:

• A notice will be sent to your registered email address.
• A notification will be displayed after you log in to the platform.
• The "Last Updated" date at the top of this page will be changed.

If you continue to use the platform after a change, you will be considered to have agreed to the updated policy. If you do not agree to the change, you will be given the option to close your account.

To learn about our overall terms of service alongside this policy, you can visit the About Us page, where the operations and values of 6999 bat are described in detail.

10 Contact Us

For any questions, concerns, or requests regarding the privacy policy, contact us through any of the channels below. Our support team is able to assist in both Bengali and English.

Visit our FAQ section for answers to common questions — it contains answers to common questions about accounts, payments, and bonuses.